The Conference Board uses cookies to improve our website, enhance your experience, and deliver relevant messages and offers about our products. Detailed information on the use of cookies on this site is provided in our cookie policy. For more information on how The Conference Board collects and uses personal data, please visit our privacy policy. By continuing to use this Site or by clicking "OK", you consent to the use of cookies. 
Human Capital Analytics Publications

Case Studies

  1. CarMax: Philanthropy, Recognition, and Measurement Lead to Greater Team Engagement (DNA of Engagement: Highly Engaged Teams)

    March 2019 | Case Studies

    Three of CarMax’s greatest strengths in team engagement are team-building exercises, rewards and recognition programs, and metrics to measure engagement.

  2. NASA: Building Strong Teams That Together Overcome Real-World Challenges (DNA of Engagement: Highly Engaged Teams)

    March 2019 | Case Studies

    High levels of team engagement at NASA are driven by instilling adaptable workplace flexibility, designing practical team learning and building, offering comprehensive leader development, creating intentional rewards and recognition, and reinforcing team missions and identities.

  3. Quicken Loans: Flat Organizational Structure Helps Teams Meet Shared Goals (DNA of Engagement: Highly Engaged Teams)

    March 2019 | Case Studies

    Quicken Loans strives to foster team collaboration and engagement by offering coaching and mentoring programs, investing in team-building activities, and gathering meaningful metrics.

  4. Teleperformance: Transforming Employee Passion into Client Satisfaction

    October 2018 | Case Studies

    This case study focuses on how leaders at Teleperformance calculate the business impact of the company’s engagement initiatives.

  5. Digital Transformation: What's the Role of HR Case Study—ING

    April 2018 | Case Studies

    As part of ING Group’s agile transformation, ING Belgium introduced new values, reassessed its talent supply, and trained employees in new ways of working.

  6. DNA of Engagement 2018 Case Studies USAA

    February 2018 | Case Studies

    This profile showcases how USAA designs, deploys, and adapts its human capital strategies to deliver on its compelling and differentiated employee value propositions.

  7. DNA of Engagement 2018 Case Studies Quicken Loan

    February 2018 | Case Studies

    This profile showcases how Quicken Loans designs, deploys, and adapts its human capital strategies to deliver on its compelling and differentiated employee value propositions.

  8. DNA of Engagement 2018 Case Studies USPTO

    February 2018 | Case Studies

    This profile showcases how USPTO designs, deploys, and adapts its human capital strategies to deliver on its compelling and differentiated employee value propositions.

  9. DNA of Engagement 2018 Case Studies MAYO-Clinic

    February 2018 | Case Studies

    This profile showcases how Mayo Clinic designs, deploys, and adapts its human capital strategies to deliver on its compelling and differentiated employee value propositions

  10. DNA of Engagement 2018: Moments That Matter throughout the Employee Life Cycle (Case Studies)

    February 2018 | Case Studies

    AT&T, DTE Energy, Mayo Clinic, Quicken Loans, US Automobile Association, and US Patent and Trademark Office reveal their strategies for developing compelling employee value propositions. 

  11. Booz Allen Hamilton

    August 2015 | Case Studies

    A company profile from the 2015 Key Business Issues report Future-Skilling Your Workforce: Leveraging People Strategies for Developing Future Capabilities.

  12. FedEx Ground

    August 2015 | Case Studies

    A company profile from the 2015 Key Business Issues report Future-Skilling Your Workforce: Leveraging People Strategies for Developing Future Capabilities.